Refund Policy

Last updated: August 28, 2025

We offer a fair and transparent refund policy for our premium subscription services. Your satisfaction is our priority.

1. 30-Day Money-Back Guarantee

✅ Full Refund Guarantee

We offer a 30-day money-back guarantee for all premium subscriptions. If you're not completely satisfied with our service within the first 30 days, we'll provide a full refund, no questions asked.

Eligibility Requirements

  • Refund request must be made within 30 days of initial subscription purchase
  • Account must be in good standing with no terms of service violations
  • Refund applies to the current billing period only
  • One refund per customer per subscription type

2. Subscription Plans Covered

💎 Premium Monthly

  • • Full refund within 30 days
  • • Prorated refund after 30 days
  • • Cancel anytime
  • • No long-term commitment

👑 Premium Annual

  • • Full refund within 30 days
  • • Prorated refund for unused months
  • • Significant savings vs monthly
  • • Priority support included

3. Refund Process

🚀 Quick & Simple Process

Our refund process is designed to be straightforward and hassle-free. Most refunds are processed within 3-5 business days.

1

Submit Refund Request

Contact us at contact@domainprice.info with the subject line "Refund Request"

2

Provide Required Information

  • • Account email address
  • • Subscription details (plan type, start date)
  • • Reason for refund (optional but helpful)
  • • Preferred refund method
3

Review and Processing

We'll review your request within 24 hours and send confirmation of approval and processing timeline

4

Refund Issued

Refunds are processed back to your original payment method within 3-5 business days

4. Prorated Refunds

📅 Fair Usage Refunds

For subscriptions beyond the 30-day guarantee period, we offer prorated refunds based on unused service time.

Monthly Subscriptions

Prorated refund for unused days in the current billing cycle (minimum 7 days remaining)

Annual Subscriptions

Prorated refund for complete unused months (minimum 30 days remaining)

Example: If you cancel an annual subscription after 6 months, you'll receive a refund for the remaining 6 months, minus any processing fees.

5. Non-Refundable Circumstances

❌ Refunds Not Available

We cannot provide refunds in the following situations:

  • • Account termination due to terms of service violations
  • • Abuse of our refund policy (multiple refund requests)
  • • Subscriptions purchased with promotional credits or gift cards
  • • Services that have been fully consumed (e.g., bulk analysis credits)
  • • Refund requests made more than 6 months after cancellation
  • • Chargebacks or disputed transactions (contact us first)

6. Cancellation vs Refund

🛑 Subscription Cancellation

  • • Stops future billing cycles
  • • Maintains access until end of current period
  • • Can be done anytime
  • • No refund for current period
  • • Can reactivate at any time

💰 Refund Request

  • • Returns money for unused service
  • • Immediate termination of access
  • • Subject to our refund policy terms
  • • Requires manual review
  • • Account can be reopened with new subscription

7. Payment Methods & Processing Time

Payment Method Processing Time Notes
Credit Cards 3-5 business days Refunded to original card
Debit Cards 3-7 business days May take longer depending on bank
PayPal 1-3 business days Fastest refund method
Bank Transfer 5-10 business days International transfers may take longer

8. Dispute Resolution

🤝 We're Here to Help

If you have concerns about our refund decision, we encourage open communication:

  • • Contact our support team for clarification
  • • Provide additional context or documentation
  • • We'll review all disputes fairly and promptly
  • • Most disputes are resolved within 48 hours

9. Free Services

🆓 No Cost, No Refunds

Our free domain valuation service is provided at no cost:

  • • No refunds applicable (no payment required)
  • • Usage limits apply to prevent abuse
  • • Upgrade to premium for unlimited access
  • • Service availability subject to our terms

10. Policy Changes

We may update this Refund Policy from time to time. Changes will be communicated to active subscribers via email and posted on our website.

Any changes to this policy will not affect refund requests submitted before the change takes effect.

11. Contact Information

📧 Refund Requests & Questions

Email: contact@domainprice.info

Subject Line: "Refund Request" or "Refund Policy Question"

Response Time: Within 24 hours for refund requests

Information to Include:

  • • Account email address
  • • Subscription plan and purchase date
  • • Reason for refund request
  • • Any relevant transaction IDs